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How to Develop Employees Emotional Intelligence

            


Introduction              

Employees with high emotional intelligence can solve problems more efficiently, engage with clients and co-workers more successfully, and manage disagreements in a productive manner (Gratton, et al., 2013). These four elements will be addressed in a well-rounded emotional intelligence training program.


Self-Awareness

Teaching your employees self-awareness entails assisting them in recognizing when to assess their thoughts and the feelings they're related with. Improving your employees' self-awareness will not only increase their emotional intelligence, but it will also empower them to assist others do the same, breaking down barriers to collaboration and growth (Marriage, 2014). 

 

Self-Management

Emotions (and the behaviours that emerge from them) perform better when expressed in moderation, much like many other things in life. Employees cannot be expected to cooperate productively with one another if they continually fail to communicate their own opinions and feelings (Marriage, 2014). Employees with self-management abilities can deal with stressful or perplexing situations without escalating the problem.


Social Awareness

Employees that have a high level of social awareness are more confident in how they act in most situations because they are aware of how their actions affect their co-workers! Social awareness emotional intelligence training will improve team performance and help employees collaborate more successfully (Armstrong, 2014). 


Relationship Management

The final phase is to use emotional intelligence to connect with others and form healthy relationships.  According to Daniel Goleman, those who have great relationship management skills may better: develop others, inspire others, assist in leading through times of transition and uncertainty, influence others, manage conflicts, and so on. Master the art of collaboration and teamwork (Marriage, 2014).


Conclusion

Employees that are emotionally savvy contribute to lower stress and higher morale in the workplace. When the office is filled with people who respect and get along with one another, the company culture is much stronger.


References

Armstrong, M., 2014. A guide to people management. In: Armstrongs Essential Human Resource Management Practices. s.l.:s.n., pp. 143-151.

Gratton, L., Hailey, V. H., Stiles, P. & Truss, C., 2013. Soft and Hard Models of Human Resource Management. s.l.:Oxford Scholarship Online.

Marriage, A., 2014. Counter-Terrorist Financing and Humanitarian Security. European Interagency.

 

 

 

Comments

  1. Pavani Damsara SamarasingheMay 6, 2022 at 2:08 AM

    Hi Janani, I agree with your blog. While Emotional Intelligence is frequently viewed as the integrating thread that weaves consistency throughout organizational effectiveness treatments, a measurement method is required to bring Emotional Intelligence principles to life. The Hay 360 Emotional Competence Inventory (ECI) is a tool for assessing and developing emotional intelligence abilities in the workplace. (Watkin, C., 2000)

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    Replies
    1. Janani GunarathneMay 10, 2022 at 7:40 PM

      Hi Pavani, Agree with your comment. In today's globalized world, emotional intelligence is beginning to gain public attention and is being recognized as a significant factor in the workplace. The employee's emotional intelligence is intimately tied to the working environment and good performance in the organization (Adey et. al., 2010).

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